Microsoft and the Disappearing Software
Introduction ‘Big Tech’, as the corporate technology giants are often collectively known, have a business model that is based on planned obsolescence. Their argument for defending this practice in the face of recent and growing worldwide concern about e-waste is that they are merely responding to consumer demand, and must therefore ‘innovate to survive’. What they carefully avoid highlighting is that their products are designed to be replaced frequently, are usually not ‘upward compatible’ and don’t allow easy upgrades or repairs to the existing product. This applies not just to hardware but to the firmware (i.e. chips) and software (i.e. programs) that invariably control it. Indeed, one of the most frequently used tools in big tech’s ‘obsolescence arsenal’ is introducing new software and / or firmware that is incompatible with older hardware. Moreover, upgrades are often installed automatically, with users having to take active steps to switch off auto-install to...