Is the UK Hotel Industry Treating Single Travellers Fairly ?
UK Hotels, and the european hotel industry generally, have traditionally focused on providing holiday accommodation for couples. There are a number of historical reasons for this. Hotel accommodation tends not to attract families, particularly larger ones with small children. Single travellers were in the minority and when many of our current hotels were designed or refitted, couples without children were the main holiday customers, particularly during the peak holiday seasons, so that rooms were primarily designed to cater for their group. Some single rooms were included in the mix, but these tended to be located in odd corners not large enough for a double room, and often sited high up near the eaves, requiring a considerable degree of fitness to climb multiple flights of stairs and usually quite unsuitable for those with disabilities. In recent years, the demographic changes in our population have highlighted the resulting poor provision made for single travellers in our...
