A Warning to all eBay Sellers – Fraudulent Return Requests are on the increase again
Editors note: I first encountered this disturbing issue in May of last year, having fallen victim to it myself as an eBay seller. I've just been caught again by the same 'querk' in eBay's returns system whereby a buyer's request on grounds of 'Not as Specified' gives them automatic 'carte blanche' for a refund with the seller paying the return postage. The only recourse you have as a seller is to accept the return and report the buyer for a fraudulent claim. And even then, eBay refuse to tell you what, if anything, they've done after the event. Needless to say you don't get any of your money back, and are left with an item that may have been deliberately modified or even damaged by the buyer. Please note also that the old 'Appeals' process also seems to have been withdrawn, leaving the unfortunate seller little or no recourse. My recommendation to anyone thinking of selling on eBay the near future : Allow for at least 10-20% of y...